Ph.D / Professor Director of the Academic Sub-Committee of the College
Hospitality and Service Management Leadership and Followership Consumer Behavior
lingqian219@163.com
Ø Hotel Service Quality Management
Ø Tourism Consumer Behavior: Theory and Method
Research Frontiers of Tourism Marketing and Management
Ø National Natural Science Foundation (#71202081)
Ø MOE (Ministry of Education in China) Project of Humanities and Social Sciences (#10YJC630140)
Ø Natural Science Foundation of Guangdong Province, China (#10451063101005234)
Ø Tourism Youth Experts Training Plan of China National Tourism Administration (#TYETP201544).
Ø Natural Science Foundation of Guangdong Province, China (#2018A030313977)
1) Meizhen Lin, Qian Ling (Corresponding author), Zhongheng Luo, & Xiaoyi Wu. Why does empowering leadership occur and matter? A multilevel study of Chinese hotels. Tourism Management Perspectives (SSCI收录), 2019,10.
2) Meizhen Lin, & Qian Ling (Corresponding author). Is role stress always harmful? Differentiating role overload and role ambiguity in the challenge-hindrance stressors framework. Tourism Management (SSCI收录), 2018, 68: 355-366.
3) Qian Ling, Fang Liu, & Xiaoyi Wu. Servant versus authentic leadership: Assessing effectiveness in Chinese hospitality industry. Cornell Hospitality Quarterly (SSCI收录), 2017, 58(1), 53-68.
4) Qian Ling, Meizhen Lin, & Xiaoyi Wu. The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels. Tourism Management (SSCI收录), 2016, 52: 341-368.
5) Qin, Qianqian, Biyan Wen, Qian Ling (Corresponding author), Sinan Zhou, & Mengshi Tong. How and When the Effect of Ethical Leadership Occurs? A Multilevel Analysis in the Chinese Hospitality Industry. International Journal of Contemporary Hospitality Management (SSCI收录), 2014, 26(6): 974-1001
6) Meizhen Lin, Xiaoyi Wu, & Qian Ling. Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms. Tourism Management (SSCI收录), 2017, 61, 411-425.
7) Xiaoyi Wu, Yun Liu, & Qian Ling. The Composition and Impact of Internal Service Quality An Empirical Study in Hotel Industry: 11th International Conference on Service Systems and Service Management, ICSSSM 2014 –Proceeding (EI会议收录), 2014
Ø Experts in the Database of Modern Service Industry in Guangdong Province