Ph.D., Associate Researcher
Organizational behaviors, human-environment interaction, digital technology use
mmayu@foxmail.com
2021.09-2025.06, Ph.D. in Management Psychology, School of Psychological and Cognitive Sciences, Peking University
2017.09-2020.06, M.A. in Applied Psychology, School of Management, Jinan University
2012.09-2016.06, B.A. in Psychology, School of Education, Guangzhou University
2025.09-present, Associate Researcher, School of Tourism Management, South China Normal University
Undergraduate courses: Psychological Health Education for University Students
Participated in “How to Improve Employees’ Information Security Behavior under the Context of Technostress”. The General Program of National Natural Science Foundation of China (No. 72271011). January 2023-April 2026. Principal Investigator: Lu Chang-qin.
Jornal publications（＋co-first author, *corresponding author）:
1. Ma, Y.＋, Liu, P.＋, An, X., Wu, Z., Li, A., & Lu, C*. (2025). Customer mistreatment and employees’ coping strategies: A meta-SEM analysis. Tourism Management, 106, 105023.
2. Ma, Y., Xiao, C., Che, J., Wang, H.*, Li, A*. (2020). Ego depletion impedes rational decision making: Mechanisms and boundary conditions. Advances in Psychological Science, 28(11), 1911–1925.
3. Liu, P.＋, Ma, Y.＋, Wang, X., Li, X*., Li. A*. (2025). Alleviating or exacerbating mistreatment? Leaders’ cognitive and emotional reactions to witnessed customer mistreatment. Journal of Occupational and Organizational Psychology, 98, e70025.
4. Liu, P.＋, Ma, Y.＋, Li, X., Peng, C., Li, Y*. (2022). The antecedents of customer mistreatment: A meta-analytic review. International Journal of Contemporary Hospitality Management, 34(8), 3162–3200.
5. Liu, P., Li, X., Liu, N., Ma, Y., Wang, X*., Li, A. (2022). Is cyber signaling anxiety useful? An examination of leader’s emotional and behavioral reactions. Journal of Business Research, 146, 1–12.